Truly Canadian Eh - all orders are shipped from Toronto, Ontario Canada using Canada Post and can be tracked at www.canadapost.ca.
*Items that ship for free via standard mail can not be tracked.
Shipping charges are based on the package size, weight and on your location.
FREE return shipping is included with every package shipped in CANADA via Canada Post Expedited Parcel.
There are currently a number of pandemic related delays impacting the Canadian postal system. For updates, please visit Canada Post Alerts.
We accept returns for a full refund or exchange within 30 days of the item being received by the customer.
Items must be shipped back in the same condition as when they were sent.
Refunds will include the cost of the item plus the original shipping charge.
The customer is responsible for the cost of return shipment to us.
*FREE return shipping is included with every package shipped in CANADA via Canada Post Expedited Parcel. The return shipping document is included in the front mailing envelope. The order can be repacked using the same shipping materials and can be dropped off at any Canada Post location.
Refunds will be processed through PayPal.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.